1. Information We Collect
When you use Fixon, we collect the following types of information:
- Personal Information: Name, phone number, email address, and home address provided during registration or booking.
- Location Data: Real-time location data to connect you with nearby partners and track service progress.
- Device Information: Information about your mobile device, including IP address, operating system, and browser type.
2. How We Use Your Information
We use the collected data for the following purposes:
- To provide and maintain our Service (e.g., assigning a partner to your address).
- To notify you about changes to our Service or your booking status.
- To provide customer support and resolve disputes.
- To detect, prevent, and address technical issues or fraud.
3. Data Sharing
We do not sell your personal data. However, we may share your information with:
- Service Providers: Fixon Partners (Electricians, Plumbers, etc.) receive your address and phone number only after you confirm a booking.
- Legal Authorities: If required by law or in response to valid requests by public authorities (e.g., a court or a government agency).
4. Data Security
The security of your data is important to us. We use commercially acceptable means to protect your Personal Data, including encryption during transit. However, no method of transmission over the Internet is 100% secure.
5. Cookies
We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. You can instruct your browser to refuse all cookies, but some parts of our Service may not function properly.